Psychology

Malaysian Students Turn to ChatGPT to Boost English Language Skills

How the science connects

Self-determination…Educational techno…Language acquisition

AI Insight

This qualitative study with 25 Malaysian university students examined their experiences using ChatGPT for English language learning through the lens of Self-Determination Theory. The research found that ChatGPT positively supported students' autonomy, competence, and social relatedness while helping with grammar, writing, and conversation practice. However, the study also identified significant limitations, including ChatGPT's tendency to generate inaccurate or nonsensical information and its inability to guarantee content accuracy in language learning contexts.


The findings suggest ChatGPT can serve as a supplementary tool for English language learning, potentially freeing educators to focus on higher-order thinking skills and complex language instruction. The research emphasizes that ChatGPT must be combined with human instruction rather than used as a standalone teaching resource, providing practical guidance for educators integrating AI tools into language curricula.


A qualitative thematic analysis was conducted with 25 students from a Malaysian institution to gain a deeper understanding of their motivation for using ChatGPT in English language learning. The study employed Self-Determination Theory (SDT) and the results demonstrated that ChatGPT has the potential to contribute positively to aspects related to English language competence, social connections, and independent learning processes. Therefore, ChatGPT emerges as a helpful resource for enhancing grammar, writing, and conversational tasks, allowing educators to prioritize higher order thinking abilities and intricate areas of language training. The results suggest that ChatGPT supports learners’ autonomy, relatedness, and competence, which are key components of Self-Determination Theory (SDT). Nevertheless, the study also highlighted certain obstacles, such as ChatGPT’s tendency to produce erroneous or nonsensical information and its restricted capacity to ensure the accuracy of content in language learning situations. These findings emphasize the need for focused efforts to tackle these difficulties. Educators must acknowledge the limitations of the tool and complement ChatGPT interactions with human interactions to provide a comprehensive and efficient language learning experience.

Source: Students' experiences of using ChatGPT for English language learning: a qualitative study in a Malaysian higher education institution